Industry Solutions
IT Solutions for Small Offices
Simple, secure IT stacks for professional offices across Houston.
Serving Houston, TX and surrounding areas including Sugar Land, Katy, The Woodlands, and Galveston.
Quick facts
- Who we serve: Medical, legal, and financial offices, Boutique agencies, Founders with first offices
- Problems solved: No on-site IT, Compliance and privacy concerns, Unreliable WiFi and devices
- Tools and platforms: Managed IT stack, Intune, Microsoft 365, Security and backups
- Next step: Stabilize your office IT
Who it is for
- Medical, legal, and financial offices
- Boutique agencies
- Founders with first offices
Problems we solve
- No on-site IT
- Compliance and privacy concerns
- Unreliable WiFi and devices
Solutions and deliverables
- Secure network and WiFi with guest isolation
- Device management with backups and encryption
- Email, voice, and meeting rooms that just work
Tools and platforms
- Managed IT stack
- Intune
- Microsoft 365
- Security and backups
Service area and availability
- Serving Houston, TX and surrounding areas including Sugar Land, Katy, The Woodlands, and Galveston.
- Onsite in Houston with remote coverage elsewhere
- Business hours: Mon-Fri 8am-6pm CT with after-hours for incidents
Trust and proof
- Documented runbooks and SLAs
- Security-first configurations
- Internal links to related services and contact
What's included
Comprehensive coverage of our it solutions for small offices service for Houston businesses.
Managed IT Services
- 24/7 monitoring detects issues before Houston employees impacted by outages or performance problems
- Remote and on-site support provides rapid assistance for login, printing, email, and application issues
- Patch management keeps Windows, macOS, and applications current with security updates
- Antivirus and endpoint protection defends against malware, ransomware, and phishing attacks
- Monthly service reviews assess IT health, discuss projects, and plan technology improvements
Network and Connectivity
- Business-grade WiFi provides reliable coverage throughout offices with guest network isolation
- Managed firewalls protect internal systems from internet threats while enabling remote access
- VPN solutions allow secure remote work for Houston employees working from home or traveling
- Bandwidth monitoring identifies capacity issues and supports informed ISP upgrade decisions
- Network documentation maps infrastructure for troubleshooting and technology planning
- Redundant internet circuits prevent lost productivity from ISP outages for critical offices
Device Management and Security
- Microsoft Intune or equivalent MDM enforces security policies across Windows PCs and mobile devices
- Standardized device configurations ensure consistent experience and simplify Houston IT support
- BitLocker encryption protects data on lost or stolen laptops and tablets
- Mobile device management secures smartphones and tablets accessing corporate email and files
- Asset tracking maintains inventory of devices, software licenses, and warranty information
Cloud Productivity and Collaboration
- Microsoft 365 provides email, file storage, Office apps, and Teams for communication and collaboration
- SharePoint or OneDrive enables secure file sharing with version control and mobile access
- Teams or Zoom meetings support video conferencing for Houston internal and client meetings
- Email security includes spam filtering, phishing protection, and compliance archiving
- Shared calendars and contacts streamline scheduling and maintain accurate directory information
Backup and Compliance
- Cloud backup protects critical business data with automated daily backups and retention policies
- Disaster recovery procedures document RTOs and RPOs with tested restoration processes
- Compliance support addresses HIPAA, PCI, or industry-specific regulatory requirements
- Data retention policies enforce legal and business requirements for Houston professional offices
- Security awareness training reduces phishing risks and educates employees on best practices
- Cyber insurance coordination provides required documentation and security controls evidence
FAQs
Common questions from Houston clients and AI/voice search.
What's included in managed IT services for Houston small offices?
Managed services include 24/7 monitoring, helpdesk support, patch management, antivirus, backups, and proactive maintenance. We provide unlimited support for covered services with predictable monthly costs.
Do we need on-site IT staff or can managed services replace them?
Most small Houston offices don't need full-time IT staff. Managed services provide expertise across networking, security, cloud, and applications without hiring costs. On-site visits handled as needed.
How quickly do you respond to IT issues?
Critical issues like server or internet outages receive response within 15-30 minutes. Standard issues like email or printing problems addressed within 2-4 hours. After-hours emergency support available.
Can you help with compliance requirements like HIPAA or PCI?
Yes, we configure security controls, enforce policies, maintain audit logs, and provide documentation required for HIPAA, PCI, and other compliance frameworks. Regular security assessments identify gaps.
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