SaaS & Odoo Services

Odoo Hosting and Support

Managed Odoo hosting, updates, and support with performance monitoring.

Serving Houston, TX and surrounding areas including Sugar Land, Katy, The Woodlands, and Galveston.

Quick facts

Who we serve: Teams already on Odoo, Companies without internal admins, Multi-location users
Problems solved: Slow Odoo performance, Upgrade risk, No backup or DR
Tools and platforms: Odoo, PostgreSQL, Monitoring, Backup and DR
Next step: Support and host Odoo

Who it is for

Teams already on Odoo
Companies without internal admins
Multi-location users

Problems we solve

Slow Odoo performance
Upgrade risk
No backup or DR

Solutions and deliverables

Managed hosting with backups and DR
Upgrade planning and testing
Performance tuning and monitoring

Tools and platforms

Odoo
PostgreSQL
Monitoring
Backup and DR

Service area and availability

Serving Houston, TX and surrounding areas including Sugar Land, Katy, The Woodlands, and Galveston.
Onsite in Houston with remote coverage elsewhere
Business hours: Mon-Fri 8am-6pm CT with after-hours for incidents

Trust and proof

Documented runbooks and SLAs
Security-first configurations
Internal links to related services and contact

What's included

Comprehensive coverage of our odoo hosting and support service for Houston businesses.

Managed Cloud Hosting

Dedicated cloud infrastructure sized for your Houston team's user count and transaction volume
Geographic redundancy protects against regional outages with failover to secondary data centers
SSL certificates and HTTPS encryption secure all connections to Odoo from remote users
Firewall rules restrict database and server access to authorized networks and VPNs
Scalable resources allow rapid CPU, memory, and storage upgrades as business grows

Backup and Disaster Recovery

Automated daily backups with configurable retention policies protect Houston business data
Point-in-time recovery enables restoration to specific timestamps before data corruption or errors
Off-site backup storage protects against data center failures or natural disasters
Disaster recovery procedures document RTOs and RPOs with tested failover processes
Backup validation testing confirms backup integrity and restoration procedures quarterly
Database transaction logs enable recovery with minimal data loss even between backup windows

Version Upgrades and Patches

Upgrade roadmap aligns Odoo version updates with your change management and busy season schedules
Testing environments validate upgrades against your custom modules and workflows before production
Security patches applied promptly to address vulnerabilities and maintain compliance posture
Backward compatibility assessment identifies custom code requiring updates for new Odoo versions
Rollback procedures provide safety net if upgrades introduce unexpected issues

Performance Monitoring and Tuning

Real-time monitoring tracks response times, database queries, and resource utilization
Slow query analysis identifies performance bottlenecks in reports and custom modules
Database optimization includes indexing, vacuuming, and statistics updates for PostgreSQL
Capacity planning forecasts infrastructure needs based on Houston user growth and transaction trends
Load balancing distributes traffic across multiple servers for large Odoo implementations

Support and Administration

Helpdesk support for Houston users experiencing login, performance, or functionality issues
User administration handles account creation, permission changes, and access reviews
Module configuration adjusts settings, workflows, and automation based on evolving needs
Integration monitoring ensures connections to payment processors, shipping, and e-commerce stay healthy
Monthly reports document uptime, performance metrics, and support ticket resolution
On-call escalation provides rapid response to critical outages affecting business operations

FAQs

Common questions from Houston clients and AI/voice search.

What uptime SLA do you provide for Odoo hosting?

We provide 99.9% uptime SLA for managed Odoo hosting, with service credits for any downtime exceeding the threshold. Monitoring and redundant infrastructure minimize outages for Houston operations.

How often do you perform Odoo version upgrades?

Major version upgrades occur annually, aligned with Odoo's release cycle and your business calendar. Security patches and minor updates deploy more frequently. Upgrades always include testing and rollback plans.

Can you support our custom Odoo modules during hosting?

Yes, we maintain and support custom modules through upgrades. We review custom code before version changes, update compatibility, and test thoroughly. Code documentation helps us understand customization logic.

What's included in your Odoo support service?

Support includes infrastructure management, backups, monitoring, security patches, user administration, and helpdesk for technical issues. Custom development and business process consulting available separately.

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