Core IT & Cloud Services

Backup and Disaster Recovery

Backup, DR testing, and recovery playbooks tailored to Houston downtime risks.

Serving Houston, TX and surrounding areas including Sugar Land, Katy, The Woodlands, and Galveston.

Quick facts

Who we serve: Businesses with compliance needs, Teams reliant on 24/7 uptime, Companies with remote sites
Problems solved: No tested restores, Single points of failure, Ransomware recovery uncertainty
Tools and platforms: Veeam / native cloud backups, Azure Backup, OneDrive/SharePoint retention, DR testing tools
Next step: Protect your data

Who it is for

Businesses with compliance needs
Teams reliant on 24/7 uptime
Companies with remote sites

Problems we solve

No tested restores
Single points of failure
Ransomware recovery uncertainty

Solutions and deliverables

Workload-specific backup policies and immutability
Runbooks for site, cloud, and SaaS recovery
Quarterly restore testing with metrics

Tools and platforms

Veeam / native cloud backups
Azure Backup
OneDrive/SharePoint retention
DR testing tools

Service area and availability

Serving Houston, TX and surrounding areas including Sugar Land, Katy, The Woodlands, and Galveston.
Onsite in Houston with remote coverage elsewhere
Business hours: Mon-Fri 8am-6pm CT with after-hours for incidents

Trust and proof

Documented runbooks and SLAs
Security-first configurations
Internal links to related services and contact

What's included

Comprehensive coverage of our backup and disaster recovery service for Houston businesses.

Comprehensive backup strategies

Multi-tier backup approach covering servers, workstations, databases, and cloud SaaS data
3-2-1 backup rule implementation: three copies, two media types, one offsite for ransomware protection
Immutable backup storage preventing deletion or encryption by ransomware and malicious actors
Incremental and differential backups minimizing backup windows and storage consumption
Application-aware backups for SQL Server, Exchange, Active Directory ensuring transaction consistency
Microsoft 365 backup for Exchange Online, SharePoint, OneDrive, and Teams data retention

Disaster recovery planning and documentation

Business impact analysis identifying critical systems, recovery time objectives (RTO), and data loss tolerance (RPO)
Documented recovery runbooks with step-by-step procedures for Houston teams during disasters
Disaster declaration criteria and escalation chains ensuring rapid decision-making during outages
Recovery priority lists ranking systems by business criticality and interdependencies
Alternate site procedures for operating from secondary Houston locations or remote workforce scenarios
Communication templates for staff, clients, and vendors during disaster events and recovery phases

Backup monitoring and alerting

Daily backup job monitoring with automated alerts for failures, incomplete jobs, and missed schedules
Storage capacity tracking with forecasts to prevent backup failures due to insufficient space
Backup chain validation ensuring incremental backups link properly to full backup sets
Retention policy enforcement automatically removing old backups per compliance and cost requirements
Dashboard visibility showing backup status across all workloads for Houston IT teams
Monthly backup health reports summarizing success rates, failures, and remediation actions

Restore testing and validation

Quarterly full restore tests validating backup integrity and recovery procedures work as documented
Test restores to isolated environments preventing production impact during validation exercises
File-level and full-system recovery testing covering both granular and bare-metal scenarios
Database restore validation with integrity checks and query performance verification
Documented restore times measuring actual RTO against business requirements and SLAs
Post-test reports identifying gaps, updating runbooks, and improving recovery confidence

Ransomware protection and recovery

Immutable backup targets preventing ransomware from encrypting or deleting backup files
Air-gapped backup copies isolated from network access as final recovery safeguard
Snapshot-based recovery enabling rapid rollback to pre-infection state within minutes
Malware scanning of backup data before restoration preventing reinfection from compromised files
Ransomware incident response procedures including isolation, forensics, and clean rebuilds
Integration with cybersecurity services for threat detection and automated backup triggers during attacks

Cloud and hybrid backup solutions

Azure Backup for Azure VMs, SQL databases, and file shares with geo-redundant storage
Hybrid backup protecting on-premises servers with cloud replication for Houston office continuity
Multi-region replication ensuring data availability even during regional Azure outages
Cloud-to-cloud backup for Microsoft 365, Salesforce, and SaaS applications often lacking native protection
Cost-optimized storage tiers balancing recovery speed with long-term retention economics
Seamless integration with managed IT services for unified monitoring and governance

FAQs

Common questions from Houston clients and AI/voice search.

How often should Houston businesses backup their data?

We recommend daily incremental backups for production systems with weekly full backups. Critical databases may need hourly or continuous replication depending on RPO requirements.

Do you test backup restores?

Yes. We perform quarterly restore testing to isolated environments, validate data integrity, measure recovery times, and update runbooks based on findings.

Can you protect against ransomware?

Yes. We implement immutable backups, air-gapped copies, snapshot-based recovery, malware scanning, and incident response procedures specifically designed for ransomware scenarios.

Do you backup Microsoft 365 data?

Yes. We backup Exchange Online mailboxes, SharePoint sites, OneDrive files, and Teams data with retention policies and legal hold capabilities for Houston organizations.